Terms of Service

1. About LCDBMG

These Terms of Service govern your use of services provided by LCDBMG LLC ("LCDBMG," "we," "us," or "our"), a digital services company. By engaging our services or submitting payment, you agree to these terms in full.

2. Services

LCDBMG provides professional digital services including:

• Web development and digital architecture
• AI integration and automation (Vibecore)
• Marketing and advertising technology (MarTech)
• Mobile application development
• Content management systems (CMS) implementation and customization

All services are delivered digitally. We do not sell physical goods. Specific deliverables, timelines, and scope are defined in individual project agreements or statements of work agreed upon prior to engagement.

3. Payment Terms

LCDBMG invoices clients on a project or monthly retainer basis. All invoices are denominated in US dollars (USD) and are due upon receipt unless otherwise specified in a written agreement.

Payments are processed securely via Stripe. By submitting payment, you authorize LCDBMG to charge the amount shown on the invoice. You confirm that you are authorized to use the payment method provided.

For monthly retainer engagements, payment is due at the start of each billing period. Late payments may result in a pause or suspension of active work until the outstanding balance is resolved.

4. Refund Policy

Because our services are bespoke and time-based, refunds are evaluated on a case-by-case basis. If you believe a charge was made in error or you are dissatisfied with a deliverable, please contact us using the form at lcdbmg.com/contact within 14 days of the invoice date.

We will review your request and work in good faith toward a fair resolution, which may include a partial credit, additional work to address the concern, or in appropriate circumstances a partial or full refund. Refund decisions are at the sole discretion of LCDBMG.

Disputes initiated through your card issuer or payment processor without first contacting us may result in termination of the engagement.

5. Cancellation Policy

Monthly retainers: Either party may cancel an ongoing retainer engagement by providing 30 days written notice prior to the next billing cycle. Work continues through the notice period and the final billing cycle is charged in full. No refund is issued for the period already underway at the time of cancellation.

Fixed-price projects: Cancellation of a fixed-price project after work has begun may result in a kill fee proportional to the work completed to date. The specific kill fee structure, if any, is defined in the project agreement.

6. Intellectual Property

Upon receipt of full payment, LCDBMG assigns to the client all rights to custom deliverables produced specifically for that engagement, unless otherwise specified in a written agreement. LCDBMG retains the right to use general methodologies, tools, frameworks, and knowledge developed during an engagement in future work.

Third-party libraries, platforms, and services incorporated into a deliverable remain subject to their respective licenses.

7. Conditions and Restrictions

LCDBMG services are provided for lawful business purposes only. You agree not to use our services to develop products or systems that violate applicable law, infringe third-party rights, or facilitate deceptive, harmful, or illegal activity.

We reserve the right to decline or discontinue any engagement that conflicts with these conditions, applicable law, or our professional judgment.

8. Promotions and Pricing

LCDBMG may offer promotional pricing or discounts from time to time. Any such promotion is valid only for the period and scope stated at the time of the offer. Promotional rates do not apply to renewals or expanded scope unless explicitly stated in writing.

Monthly retainer rates are fixed for the initial term agreed upon and may be adjusted with 30 days written notice for subsequent periods.

9. Limitation of Liability

To the fullest extent permitted by law, LCDBMG's total liability for any claim arising from our services is limited to the amount paid by you for the specific service giving rise to the claim in the 30 days prior to the event.

LCDBMG is not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data, even if advised of the possibility of such damages.

10. Governing Law

These terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the courts of competent jurisdiction in California.

11. Contact and Support

For questions about these terms, invoices, refund requests, or any aspect of your engagement with LCDBMG, please use the contact form at lcdbmg.com/contact.

LCDBMG LLC
3400 Cottage Way, Ste G2
Sacramento, CA 95825

We aim to respond to all inquiries within two business days.

12. Privacy and Data

LCDBMG is committed to minimal data collection. This section describes what we collect, how we use it, and your rights.

Analytics

This website uses Matomo for visitor analytics. Matomo is configured to collect anonymized data only — no personally identifiable information is retained. We do not use cookies for analytics or for any other purpose. No tracking data is shared with or sold to third parties.

Cookies

This website does not use cookies.

Contact Form

The contact form at lcdbmg.com/contact is the only point at which we collect personal information (such as your name and email address). Submission of the contact form constitutes opt-in consent to receive a response from LCDBMG regarding your inquiry.

Information submitted through the contact form is stored in a SendPulse email database. We use this information solely to respond to your inquiry and to send relevant communications you have opted into. We do not sell, rent, or share your contact information with third parties.

Your Rights

You may request access to, correction of, or deletion of any personal information we hold about you at any time by contacting us via the form at lcdbmg.com/contact. We will respond within 30 days.

13. Non-Endorsement

References to third-party companies, platforms, tools, and technologies throughout this website — including but not limited to those listed in service descriptions and technology stack content — are made solely to indicate their use as tools within client engagements. Such references do not imply any affiliation with, sponsorship by, or endorsement of LCDBMG LLC or its work by those companies or platforms. All trademarks and trade names remain the property of their respective owners.

14. Warranty Disclaimer

Services are provided "as is" and "as available." LCDBMG makes no warranties, express or implied, beyond what is explicitly specified in a written project agreement or statement of work. We do not warrant that any deliverable will achieve specific business outcomes, including but not limited to search rankings, conversion rates, revenue targets, or application performance benchmarks, unless such outcomes are expressly committed to in writing.

To the fullest extent permitted by applicable law, LCDBMG disclaims all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

15. Subcontractors

Much of the work delivered under LCDBMG engagements is performed personally by LCDBMG's principal. However, LCDBMG reserves the right to engage vetted specialist contractors and junior developers as needed to deliver work on time and to the appropriate standard. The use of "we" and "our" throughout this website reflects this capacity and should not be read as a representation of a fixed team size or composition.

LCDBMG remains fully responsible for the quality and delivery of all work regardless of whether subcontractors are involved. Subcontractors are not disclosed to clients by default, but we will confirm the use of subcontractors upon written request. No subcontractor arrangement affects your rights or the terms of your engagement with LCDBMG.

16. Changes to These Terms

We may update these terms from time to time. Material changes will be reflected in the effective date above. Continued use of our services after an update constitutes acceptance of the revised terms.